These Terms of Service govern the use of this website and the wholesale trade conducted with Shaanxi Hupan Zhimei Trading Co., Ltd. By browsing this site, requesting a quotation or placing an order, a retail partner, supplier or visitor accepts these terms. Please read them carefully before entering into a trade relationship with the Company.
The terms are written in plain language so that a buyer knows what to expect from the Company and what the Company expects from the buyer. Where a written order confirmation adds a specific condition, that condition applies alongside these terms for that order.
1. Acceptance of Terms
By accessing this website, sending an enquiry, requesting a quotation or placing an order, you agree to be bound by these Terms of Service. If you do not accept the terms, you should not use the website and you should not place an order with Shaanxi Hupan Zhimei Trading Co., Ltd.
These terms apply to the exclusion of any other terms that you may seek to introduce, unless the Company agrees in writing to a specific variation. A confirmation of an order by the Company is given on the basis of these terms, and any additional condition in your own paperwork does not bind the Company unless it is separately accepted in writing by a coordinator of the Company.
2. About the Company
Shaanxi Hupan Zhimei Trading Co., Ltd. is a wholesale trading house registered in China with its trading rooms at No 405 Unit 2 Building 6 Xishijiajing, 22 Xishi North Road, Lianhu District, Xian, 710000, China (CN). The Company buys handmade goods, homeware and seasonal gift lines in volume and distributes them to retail partners.
Our contact email address is coordination@hupanbeauty.lol and our contact telephone number is +15393484749. All formal notices under these terms should be sent to that email address or to the postal address above, unless a specific order confirmation names a different contact.
3. Eligibility to Trade
The Company trades with businesses and with persons acting in a business capacity. By placing an order you confirm that you have the authority to bind the business on whose behalf you act and that the information you provide is accurate. The Company may ask for reasonable evidence of a business identity before it confirms an order.
The Company does not sell to consumers through this website and does not accept orders from persons who cannot lawfully enter into a contract. If the Company discovers that an order was placed without proper authority, it may suspend or cancel that order and any related shipment without liability beyond refunding sums received for goods that have not been produced.
4. Use of This Website
The content of this website is provided for general information about the Company, its services and the trade it conducts. You may read, print and share the pages for a legitimate business purpose, and you may link to the site in a fair and honest way. You may not copy the site in bulk, present it as your own, or use it in a manner that misleads a person about the Company.
You must not attempt to interfere with the operation of the website, gain unauthorised access to any part of it, introduce malicious code, or use automated tools to scrape content in a way that burdens the service. The Company may suspend access where it reasonably believes that the site is being misused.
5. Quotations and Enquiries
A quotation issued by the Company is an invitation to place an order and is not itself an offer capable of acceptance. A quotation states the price, the specification, the volume and the lead time that the Company expects to apply, and it remains valid for the period stated in it. If no period is stated, the quotation is valid for thirty days.
Quotations are based on the information available at the time and on the cost of materials, labour and freight known then. If a material cost changes sharply, or if your specification changes, the Company may revise the quotation before an order is confirmed. An enquiry does not create any obligation on the Company to reserve stock or production capacity.
6. Orders and Confirmation
An order is placed when you send a written instruction to the Company that identifies the goods, the quantity, the price, the delivery terms and the delivery address. An order becomes binding only when the Company confirms it in writing. The Company may decline an order for any lawful reason, including a specification it cannot produce, a volume it cannot supply or a destination it cannot safely serve.
The order confirmation records the agreed specification, the quantity, the price, the shipping method and the estimated dispatch date. If the confirmation does not match your instruction, you must tell the Company promptly. A confirmation that is not challenged within three working days is treated as accepted, and production may begin on that basis.
7. Pricing, Currency and Taxes
Prices are quoted in the currency stated in the quotation and are exclusive of any import duty, value added tax or similar charge applied in the destination country, unless the quotation states otherwise. The buyer is responsible for those charges and for any fee levied by a carrier, a broker or a customs authority at the destination.
Where a price is quoted on a delivered term, the term is defined by the international commercial term named in the quotation, such as a free on board or a cost and freight arrangement. If a term is not named, the goods are supplied on an ex works basis from Xian unless the Company agrees otherwise in writing.
8. Payment Terms
Unless the quotation says otherwise, the Company requires a deposit before production begins and the balance before the goods are released for shipment. The deposit secures the run with the workshop and is applied to the final invoice. The Company may agree to different terms for a partner with an established history, and any such agreement is recorded in the order confirmation.
Payment must be made to the bank account named on the invoice, in the currency of the invoice, with the invoice number as the reference. Bank charges are the responsibility of the payer unless agreed otherwise. If payment is late, the Company may suspend production or shipment and may charge interest at the rate allowed by law on the outstanding amount.
9. Production, Specifications and Samples
Goods are produced to the specification agreed in the order confirmation. The specification includes the material, the finish, the colour, the dimensions and the packing method. A sample approved by the buyer is the reference for the run, and reasonable variation in colour, grain or hand finish is expected in handmade goods and does not by itself amount to a defect.
If the buyer asks for a change after production has begun, the Company will confirm whether the change is possible, what it costs and how it affects the dispatch date. The Company may decline a change that would compromise the quality of the run or the delivery date of other orders.
10. Quality Inspection
The Company inspects goods before they are packed for shipment. A named inspector opens a fixed share of every carton and records finish, size, colour and packing in a photo report. The inspection follows a written routine that is repeated on each run, so the standard remains steady across orders.
The inspection reduces the risk of a fault reaching a customer, but it does not replace the buyer own checks on arrival. The buyer should inspect the goods within a reasonable period after delivery and report any issue promptly, with photographs and carton references, so that the Company can investigate while the trail is fresh.
11. Shipping, Delivery and Risk
The Company arranges shipment using the method agreed in the order confirmation. Estimated dispatch dates are given in good faith and depend on production and on the availability of space with a carrier. A delay that is caused by a carrier, a port or a customs authority is outside the direct control of the Company, and the Company will keep the buyer informed of the actual position.
Risk in the goods passes to the buyer according to the international commercial term named in the quotation. Where no term is named, risk passes when the goods are made available at the Company premises. The buyer is responsible for insurance from the point at which risk passes, unless the quotation states that the Company will arrange cover.
12. Export Documents and Customs
The Company prepares commercial invoices, packing lists, certificates of origin and customs declarations for each shipment. The buyer must provide accurate import details, including a tax reference where one is required, in time for the documents to be prepared. A delay caused by missing or incorrect buyer information may affect the dispatch date.
The buyer is responsible for complying with the import rules of the destination country and for any licence or permit required for the goods. The Company is not liable for a shipment held or refused by a customs authority because of a rule that applies at the destination and was not disclosed to the Company in time.
13. Cancellation and Changes
An order may be cancelled before production begins by written notice to the Company. In that case the Company refunds any deposit already paid, less the reasonable costs it has incurred up to the date of cancellation, such as materials ordered for the run or a non refundable booking with a carrier.
Once production has begun, an order may be cancelled only if the Company agrees. The Company may require the buyer to pay for the work completed and for materials that cannot be reused. A change to a confirmed order is treated as a new instruction and may attract a revised price or a revised dispatch date.
14. Returns, Faults and Remedies
If goods arrive with a fault that was not disclosed and that is not a natural variation of handmade production, the buyer should notify the Company promptly with photographs, carton references and a description of the issue. The Company will investigate and, where the claim is established, will offer a replacement, a repair, a credit or a refund of the affected portion of the order.
The remedy chosen depends on the nature of the fault and on what is practical for both parties. The Company does not accept a return of goods that have been altered, used, damaged after delivery or stored in unsuitable conditions. A claim made after the period stated in the order confirmation may be declined because the trail has gone cold.
15. Title and Risk
Title to the goods passes to the buyer when the Company has received payment in full for the order, even if the goods have already been delivered. Until title passes, the buyer holds the goods as a custodian for the Company and must keep them identifiable and, where practical, insured.
Risk and title are separate concepts, and the term named in the quotation determines when risk passes. A buyer who receives goods before paying in full must not sell them on in a way that prevents the Company from recovering the outstanding sum, and must inform the Company before disposing of the goods.
16. Supplier and Workshop Relations
The Company buys from small workshops that rely on repeat orders. The Company pays them on time, agrees realistic volumes and expects lawful conduct, safe conditions and a fair wage. The Company does not knowingly work with a workshop that uses forced or child labour, and it will end a relationship that is found to depend on such practices.
A buyer who asks the Company to source a line agrees that the Company may choose the workshop best suited to the run. The identity of a workshop is commercially confidential and is not disclosed except where the law requires it or where the buyer has a genuine compliance need that the Company can satisfy without harm.
17. Intellectual Property
The content of this website, including its text, layout and design, belongs to the Company or is used under licence. The name and marks of the Company may not be used in a way that suggests a partnership or endorsement that does not exist. A buyer may not reproduce the site content as its own marketing material.
Where a buyer supplies a design, a logo or artwork for printing on goods, the buyer confirms that it holds the rights needed and that the use does not infringe the rights of another party. The buyer indemnifies the Company against a claim arising from artwork supplied by the buyer.
18. Acceptable Use
The website and the trading relationship may not be used for an unlawful purpose. A buyer must not use the Company to ship goods that are prohibited at the destination, to evade a customs duty, or to disguise the true origin of a product. The Company may refuse an order and may report a suspected offence to the proper authority.
A person who contacts the Company must not impersonate another business, send abusive or threatening messages, or use the contact details of the Company to send unsolicited marketing. The Company reserves the right to block a sender and to take legal action where conduct causes loss or damage.
19. Limitation of Liability
To the extent permitted by law, the Company is not liable for indirect or consequential loss, for loss of profit, for loss of goodwill or for loss arising from information that the buyer failed to disclose. The Company is not liable for a delay or a failure caused by a workshop, a carrier, a port or a customs authority acting outside the direct control of the Company.
Where the Company is liable for a breach of these terms, its total liability for the affected order is limited to the invoice value of that order. Nothing in these terms excludes liability that cannot lawfully be excluded, such as liability for fraud or for death or personal injury caused by negligence.
20. Force Majeure
The Company is not liable for a failure or delay caused by an event outside its reasonable control, including a natural disaster, an epidemic, a strike, a war, a change in law, a port closure, a shortage of raw material or a failure of a public utility. Where such an event occurs, the Company will notify the buyer and will take reasonable steps to reduce the effect on the order.
If a force majeure event continues for an extended period, either party may agree to cancel the affected order. In that case the Company refunds the sums received for goods that have not been produced, less the reasonable costs it has already incurred and cannot recover.
21. Confidentiality
Each party will keep confidential the business information of the other that is not public, including prices, specifications, supplier identities and delivery arrangements. Confidential information may be used only for the trade between the parties and may be shared only with a colleague or an adviser who needs it and who is bound to keep it confidential.
These obligations do not apply to information that is already public, that a party already held lawfully, or that a party must disclose to a court, a customs authority or a regulator. Where a disclosure is required, the party will limit it to what is necessary and, where possible, give the other party notice.
22. Governing Law and Disputes
These terms are governed by the laws of the People Republic of China, and any dispute that cannot be resolved by discussion will be decided by the competent court at the seat of the Company in Xian, unless the parties agree in writing to another forum. The parties will first attempt in good faith to settle a dispute through direct negotiation between senior representatives.
Before starting formal proceedings, the parties will exchange the documents and information relevant to the dispute so that a fair assessment is possible. This section does not prevent either party from seeking urgent relief to protect its goods, its payment or its confidential information.
23. Changes to These Terms
The Company may update these terms when its practices change or when the law requires it. The updated terms apply to an order placed after the date of publication, and the date of the latest version is shown at the end of this page. A material change will be explained clearly so that a partner can see what has changed.
An order that is already confirmed continues to be governed by the terms that applied when it was confirmed, unless the parties agree in writing to apply the updated version. Continued use of the website after an update confirms that the current version applies to browsing and to new enquiries.
24. Contact Details
Notices and questions about these terms should be sent to Shaanxi Hupan Zhimei Trading Co., Ltd. at the address below. The Company aims to answer promptly during business hours and to resolve any concern fairly.
Postal address: No 405 Unit 2 Building 6 Xishijiajing, 22 Xishi North Road, Lianhu District, Xian, 710000, China (CN). Email: coordination@hupanbeauty.lol. Telephone: +15393484749. Business hours are Monday to Friday, 09:00 to 18:00 China Standard Time, and Saturday, 09:00 to 13:00.